INFORMATION TECHNOLOGY & COMMUNICATIONS

The Information Technology & Communications Department supports the day-to-day work of the City of Sunland Park and connects residents with the information they need. The department manages the City’s technology systems, network, and website, and works to keep City data and services secure and reliable.

On the communications side, the department shares City news, public notices, project updates, and event information in English and Spanish through the City website, social media, and the Sunland Park Connect app. It also handles media inquiries and coordinates the City’s community events and public meetings calendars.

SERVICES

Cybersecurity

Protects City systems and resident data through security monitoring, updates, and safe technology practices.

Technical Support

Provides help desk support, troubleshooting, and equipment setup for City employees and departments.

Hardware & Software Management

Activities, in coordination with other emergency organizations, that prevents the unnecessary loss of life or complications of injury in the case of accidents or sudden illness.

Phone & Telecommunications

Supports City phone systems, mobile devices, and communication lines between departments.

Media Relations

Serves as the City’s point of contact for news media, interview requests, and official statements.

Website Administration

Manages the City website platform, the online calendars, and the digital tools residents use every day.

Community & Digital Outreach

Connects residents with City programs and updates through official city channels and through partnerships with schools, organizations, and neighborhoods.

Design & Visual Media

Creates flyers, signage, and publications for City departments, and photographs City events, projects, and milestones, all in line with the City’s visual identity standards.

Our Projects

Sunland Park Connect

IT & Communications launched Sunland Park Connect, the City's official app, so residents can reach City Hall from their phones. Report non-emergency issues, get city news and traffic alerts, and find the right department in a few taps.

  • Submit Requests
  • City Notifications
  • Department Directory
  • Public Meetings

For emergencies, call 911. The app is for non-emergency requests only.

Sunland Park Connect notifications screen showing recent city posts Sunland Park Connect request topics screen Sunland Park Connect home screen with the Start Request button and app menu

LEADERSHIP & STAFF

Luis Ruvalcaba

Technology & Communications Director

Luis.Ruvalcaba@sunlandpark-nm.gov

David Madrid

Systems Administrator

David.Madrid@sunlandpark-nm.gov

Jairo Quezada

Technical Support Specialist

Jairo.Quezada@sunlandpark-nm.gov

Yasmine Al-Harbi

Public Information Officer

Yasmine.AlHarbi@sunlandpark-nm.gov

City Channels

Stay Informed

Get news, updates, and important notices straight from the City of Sunland Park. Follow us on social media, sign up for alerts, and check the calendars for upcoming events and public meetings.

Follow the City

City Resources

Official City channels: The accounts and pages above are the City of Sunland Park's official city-wide channels. Some departments, like the Library and Fire Department, also share updates on their own accounts, which are linked on their department pages.

To report an issue or request a service, please use Sunland Park Connect instead of social media comments or messages so your request can be tracked and routed to the right department.

FREQUENTLY ASKED QUESTIONS

Report it through Sunland Park Connect, the City’s app for service requests. You can download the app or submit a request online at sunlandpark-nm.gov/connect. Your request is sent to the right department, and you can track its progress.

Follow the City on Facebook, Instagram, LinkedIn, and YouTube for news and updates. For alerts sent directly to you, download the Sunland Park Connect app and choose how you’d like to receive notifications: on your phone, by email, or by text.

Yes. Select the flag button near the bottom of the screen to translate the website into Spanish.

No. Facebook comments and messages are not monitored for service requests. The best way to report an issue is through Sunland Park Connect, where your request can be tracked and sent to the right department.

Community organizations can submit events for the City Events Calendar by emailing events@sunlandpark-nm.gov. Submissions are reviewed before posting, and approved events are listed on the City Events Calendar only. Community events are not shared on City social media. Please review the Community Event Calendar Guidelines before submitting.


Community Event Calendar Guidelines

The City of Sunland Park welcomes community organizations to share events on the City Events Calendar. Please review these guidelines before submitting.

Who Can Submit

  • Nonprofits, schools, community groups, and local organizations hosting events open to the public in Sunland Park or for Sunland Park residents.

Eligible Events

  • Events that are open to the public and offer a benefit to the community, such as resource fairs, cleanups, health clinics, workshops, and family activities.

Events Not Eligible for the Calendar

  • Events that promote a political candidate, campaign, or ballot measure
  • Commercial sales or promotions that mainly benefit a private business
  • Fundraisers for private individuals
  • Private or invitation-only events
  • Events that include discriminatory, explicit, or unlawful content

How to Submit
Email events@sunlandpark-nm.gov with the subject line CALENDAR REQUEST: [Event Name] and include:

  • Event name and hosting organization
  • Date, start time, and end time
  • Location name and full address
  • A short description (two to three sentences)
  • Cost, if any, and registration details
  • Public contact name, phone number, or email
  • Website or registration link, if available
  • Event flyer (PDF, JPG, or PNG), if available

Timeline

  • Submit your request at least 14 days before your event.
  • Incomplete or late submissions may not be posted.

Review and Posting

  • All submissions are reviewed before posting. Submitting an event does not guarantee it will be listed.
  • The City may edit event descriptions for length, clarity, and formatting.
  • Approved events are posted on the City Events Calendar only. They are not shared on City social media, the City website’s news page, or Sunland Park Connect notifications.
  • The City may decline or remove any listing that does not meet these guidelines.

Changes and Cancellations

Please Note

  • A calendar listing does not mean the City sponsors or endorses the event.
  • Organizations may not use the City logo or seal, or describe their event as City-sponsored, unless the City has approved it.
  • A calendar listing does not reserve a City facility or replace any permits your event requires.

Submit a public records request at forms.sunlandpark-nm.gov/public-information-request.

Email media inquiries to the Public Information Officer, Yasmine Al-Harbi, at yasmine.alharbi@sunlandpark-nm.gov.

Natural gas leaks can be dangerous and are to be taken seriously. Don’t activate any ignition source, such as turning on a light, lighting a match or turning on the stove. Evacuate yourself and your family immediately and then call 911 to report the odor. The Sunland Park Fire Department will be dispatched to your home to assess the severity of the situation by using special gas detectors. 

Submit a general request through the Sunland Park Connect app or online at sunlandpark-nm.gov/connect.

Public records requests are handled by the City Clerk’s Office under the New Mexico Inspection of Public Records Act (IPRA). Submit your request online at forms.sunlandpark-nm.gov/public-information-request.

The City logo is reserved for official City events and City-sponsored events. If your event is City-sponsored, coordinate with the Communications Department during the planning process so your materials can be designed to City standards.

City of Sunland Park

Visual Identity Standards

The official logos, colors, and fonts for all City of Sunland Park flyers, notices, and designs.

Download the Standards (PDF)
01

Official Logos

City of Sunland Park logo in full color
Required

The City Logo

Must be present on all flyers, notices, and designs.

Download PNG
Official Seal of the City of Sunland Park
Formal Use

The City Seal

Reserved for formal documents, public notices, and official announcements.

Download PNG
Approved Full color, full black, or full white
Full-color logo on a white background
Full Color
Full-black logo on a white background
Full Black
Full-white logo on a Primary Blue background
On Color
Full-white logo over a photo background
On Photo
Never Stretch, skew, or rotate
Incorrect: logo rotated at a slant
Slant
Incorrect: logo stretched out of proportion
Stretch
Incorrect: logo in custom colors
Recolor
02

Color

Primary Blue

Use for headings and primary design assets.

Secondary Gold

Use for accents and call-to-action buttons.

Neutral Gray

Use for body text and secondary information.

Official Palette

Neutral Palette

Click or tap any color to copy its hex code.

03

Typography

Headings Montserrat Bold

Clear, authoritative, and easy to read.

Body Text Montserrat Regular

High legibility for long descriptions.

Montserrat is a free font available from Google Fonts.

Get Montserrat